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Active Duty Sick Call | Immediate Care

Immediate Care

Hours of Operation:
Active Duty Sick Call - Monday - Friday 0700-1200|
Immediate Care - Monday - Saturday 1300-1900

Open the following holidays:
1300 - 1900 Martin Luther King Day, President's Day, Columbus Day and Veteran's Day
Closed: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas

Immediate Care Clinic Description of Services:

In order to provide the best patient care with a customer service focus, BHC Boone is realigning our Military Acute Care (MACD) and after hours clinic services. Along with the process change is the name change from MACD to Immediate Care. The new Immediate Care Clinic will include Active Duty Sick Call, as well as the Immediate Care clinic, which is open to all active duty and enrolled Tricare Prime beneficiaries.

Patients with an acute illness will no longer have lengthy wait times; we will work hard to ensure maximum patient access and attempt to make each patient a same day appointment. If a nurse or provider determines that your
condition or symptoms are non-acute, you may be given an appointment with a primary care provider.

Immediate Care appointments can be made by: - calling the clinic call center at 953-8351, option 4, option 1
- or by calling the Tricare appointment line, 1866-MIL-HLTH.

Patients will be able to get in and out of the clinic in a more timely manner. The change from a 'walk-in clinic' to a clinic with 'open access' appointments will allow us to more evenly distribute patient demand throughout operational hours and decrease the wait times to 15-20 minutes. We will monitor the impact of the change to ensure access to care standards are continuously being met. This will go into effect April 1, 2008.

Active Duty Sick Call:

AD only can call 953-8351, option 4, option 1 OR call the Tricare appt line to make an appt and decrease wait time, 1866-645-4584.